Revenue Enterprises’ core values are Compassion and Clarity, which increases Results. Our goal is to clarify each customer’s balance due and achieve better results by working collaboratively with them to resolve the account with prompt payment. We ensure that all questions are answered before a request for payment is made by exploring outstanding issues. We make payment and payment plan options very easy for your customers.
We assist customers and their families through professional, positive, caring and empathetic dialogue. Our desire to understand each customer’s financial situation creates an atmosphere of advocacy. Our professional and caring representatives understand that many of the accounts we are pursuing were unexpected and often overwhelming. We work to ease the anxiety of collections and seemingly insurmountable debt situations to concentrate on attainable solutions.
We help the customer to first understand their bill and options, and then work collaboratively to resolve the balance. Our professional and friendly staff takes time to explain each outstanding account balance with your customers. We examine options for resolution including potential money sources, payment plans and work together to come to an acceptable resolution.
Our consultative approach creates positive working relationships with your customers, resulting in customers opting to work with us to resolve their bills. This translates into more collection dollars for you, satisfies customers and minimizes complaints. We provide better results that protect and enhance your image (Brand) in the community and marketplace.